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Together we can:

  • Set goals that matter to you

  • Look at your whole health, with no rush

  • Keep up with your appointments and check in after

  • Go over your medicines so they work for you

  • Find doctors and services you can trust

  • Get answers to non-urgent health questions

  • Build trust, so you have someone to rely on

A man and a woman standing outdoors with green trees in the background. The woman has white hair, is wearing a black shirt, and has a lanyard around her neck. The man is wearing a black hoodie, a black cap, glasses, and is holding a calendar and some pamphlets. Both are smiling and looking at the camera.

Peer Support

  • A firsthand guide is a peer who understands and has lived experience with serious mental illness and/or substance use disorder. They have worked through these challenges in their own lives. They provide personal, hands-on support to each individual - actively listening to discover, understand and address each person’s self-perceived needs.

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Social support

  • Our Guides understand and can connect you to benefits that you may be eligible for in your local community. This may include making and attending doctor’s appointments, helping you access medicines you need, or support finding stable housing.

A healthcare worker in pink scrubs takes a patient's vital signs with a stethoscope, who is wearing a large sombrero hat, glasses, and a face mask, in a clinical setting.

Health & Medical Support

  • A Health Guide is a clinician who will take ample time to assess and address all of your unique physical and mental health needs, both urgent and longstanding. Health Guides provide referrals to trusted partners for additional care needs and can support with treatment plans and medication adherence.

We can meet you where you are.

Our team is local. We know your community and neighborhood. We know what local services are available and how to make sure you can access these services.

We can meet you in your own home, a local clinic, or any other convenient location and help you get support to improve your health and wellbeing.

A woman with glasses and braided hair is standing next to a man with glasses, a beard, and a gray cap. They are outdoors on a sidewalk, looking at papers and smiling. There are buildings and a tree in the background.

 

Help from firsthand could include

  • A visit from a firsthand Guide. They’ve been through many of the same health and life challenges that you may have been through. They understand, and they’ll help you take the next steps on your terms.

  • Help in the hospital and at home, to understand your next steps and stay well once you’re back.

  • A look at your whole health, with a clinician who can spend real time with you. If you need a new doctor, they can help you find one near you.

  • A nurse who answers your call and helps with health questions.

 

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For Providers

We help reduce no-show rates by supporting individuals in making and getting to their appointments.

We can support the treatment plans you create for your patients.

For Community Partners

We have in-depth knowledge of individuals and their needs.

We can assist individuals in accessing services and assistance that they are eligible for with local partners.